Returns & Exchanges

At BioTecNika Store, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your garment doesn't fit or meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the original shipping bag or a secure box, ensuring you include the printed return slip inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your new exchange item within 5-7 business days.